Help with Budget

Report a problem

In the app, go to Help › Report a problem. It opens an email with the details we need. Nothing about your budget is attached.

A bank alert was read wrongly or missed

On To confirm, tap Read wrong? or An alert is missing. You see exactly what’s sent first: the layout of the text with every name and number replaced.

Delete your data

Go to Settings › Your data and privacy › Delete all my data. We don’t hold your budget, so there’s no account to close. To delete an ajo or shared budget from our sync service, delete it in the app.

Download your data

Go to Settings › Your data and privacy › Download my data for everything as a CSV file.

Cancel or manage Plus

Plus is billed by Google Play or the App Store. Cancel or change it in your store’s subscriptions; Plus stays on until the end of the period you paid for. Refunds follow the store’s policy.

Moving to a new phone

1. Turn on backup in Settings and save the file somewhere you can reach from the new phone.
2. On the new phone, choose Restore from a backup on the first screen and enter your backup password.

We can’t reset a backup password, because we never have it.